Geneva Royer, CPACC

Accessibility Specialist | UX Researcher

I help product teams find and fix accessibility barriers that block real users. As a CPACC-certified accessibility specialist with a background in front-end development and UX research, I conduct WCAG-compliant audits, run screen reader testing with JAWS and NVDA, and deliver code-level remediation guidance that engineering teams can ship immediately. My work on the Naomi-AI platform improved usability by 88.9% and increased response accuracy by 15.9%.

Web Development & Accessibility Case Studies

Project 01: Naomi-AI: AI-Driven Guidance Counselor

Duration: August 2023-May 2024

Key Skills: WCAG 2.2 Audits, Manual & Automated testing, Screen Reader Testing (JAWS, NVDA), HTML/CSS Remediation, AI (Artificial Intelligence), Prompt Engineering, Web Development, Usability Testing, Web Accessibility Testing, UX Research, Web Design, Prototype

Project: Design and develop Naomi-AI, an AI guidance counselor for the learning platform. Train and test the artificial intelligence of Naomi-AI for accuracy and efficiency.

Accessibility Audit & Findings

  • Conducted WCAG 2.2 accessibility audits using automated tools (Axe) and manual testing (keyboard navigation, screen readers)

  • Performed screen reader testing (JAWS, NVDA) to evaluate usability barriers

  • Identified issues including:

    • Unclear button labeling (WCAG 2.4.6)

    • Inconsistent focus order (WCAG 2.4.3)

    • Missing ARIA roles and attributes for interactive elements

Remediation & Impact

  • Improved semantic structure and ARIA labeling for screen reader compatibility

  • Enhanced keyboard navigation and focus visibility

  • Delivered developer-ready remediation guidance, including code-level recommendations for implementation

  • Result: Improved usability by 88.9% and increased response accuracy by 15.9%

See Case Study

Project 02: 24/7 Teach: Website Redesign

Duration: April 2022-June 2022

Key Skills: WCAG 2.2 Audits, Manual & Automated Testing (WAVE, Axe), Keyboard Navigation, Semantic HTML Remediation, Web Development (HTML, CSS, JavaScript), Usability Testing, Web Accessibility Testing, UX Research, Web Design, Visual Design, Mockup & Prototyping

Project: Redesign and develop the 24/7 Teach’s landing page to boost business authenticity and customer retention.

Accessibility Audit & Findings:

  • Conducted WCAG 2.2 accessibility audits using automated tools (WAVE, Axe) and manual testing (keyboard navigation)

  • Evaluated semantic HTML structure and page hierarchy

  • Identified issues including:

    • Missing alternative text for images (WCAG 1.1.1)

    • Improper heading hierarchy affecting screen reader navigation (WCAG 1.3.1)

    • Insufficient color contrast impacting readability (WCAG 1.4.3)

Remediation & Improvements:

  • Implemented semantic HTML structure and corrected heading hierarchy for improved screen reader navigation

  • Added descriptive alternative text to all relevant images

  • Adjusted color contrast to meet WCAG 2.2 AA standards

  • Improved keyboard accessibility and focus visibility for navigation elements

  • Delivered developer-ready remediation guidance for consistent accessibility implementation

Highlighted Skills

Adobe Creative Suite

Figma

HTML/JavaScript/CSS

Hotjar

Axe by Deque

UserTesting

NVDA

Maze

JAWS

WAVE: Web Accessibility Evaluation Tool

Sketch

Professional Certifications

• Certified Professional in Accessibility Core Competencies (CPACC)

• Certificate in Web Accessibility Testing: Screen Readers

• Certificate in Web Accessibility Testing: Basic Methods and Tools

• Certificate in Usability Testing for Accessibility

• Certificate in Custom JavaScript/ARIA Widgets

• Developer Certificate in Responsive Web Design

• Professional Certificate in UX & Emerging Interaction Design

Education

B.S. in Computer Engineering, Minor in Digital Media Art‍ ‍‍ ‍

Manhattan University‍ ‍

Award

Mona Chalabi’s 100 New Yorkers Drawing Competition

Lower Manhattan Cultural Council (LMCC) November 2020

Mona Chalabi, an artist, has skillfully crafted 100 New Yorkers to authentically represent the vibrant diversity of New York City. The 10 winning artworks, created by Aashti Miller, Billie Pool, Carmen Einfinger, Gazal Mathur, Geneva Royer, Jaya Ramkarran-Perkari, June Gaddy, Mona Monahan, Shevon Gant, and Steven Johnson, displayed in the Oculus alongside Mona's captivating project until November 30, 2020.